Please immediately power off the computer by force while the noise voice occurs. Do not power on it over and over again to avoid serious scratch to the media surface to result further recovery difficulty. Please don't be panic in that case. Call us for further consultant and thoughtful assistance.

There are several personal working studios engaged in data recovery business in Taiwan who equip only few computer maintainability background. Usually, the employees of those studios won't have opportunity to receive professional technical training, further more, no intention to invest expensive Clean Room or other necessary facilities. Due to cost saving, the recovery process can't therefore reach professional standard although their offered price is lower. However, the damaged HDD will become more serious by unprofessional handling process to cause permanent data loss and many arguments with clients.

Taking the most common HDD“noise“ damage as an example, the damage degree will only be evaluated after the inspection in the Clean Room. The differences between various damage degrees will take different recovery period and expenses estimation.

Physical Damage: Two hard drives with same capacity, model, and volume of data, but the scratched, noised, or critical damaged one will cost more than another one with no such condition.

Logical Damage: Most of the clients are unable to judge the damage condition of a formatted/overwritten/virus infection hard drive.

Therefore, it is difficult for us to list the fee schedule previously. Only those unprofessional data recovery companies might provide lower fee structure previously in order to attract clients who neglect potential risks.

LINWEI, as well as most of the professional data recovery companies in the USA, adopts reliable process of“Inspection Prior To Price Offering”.

It is more reasonable to evaluate the recovery fee schedule by its damage degree than that of capacity (MB). Lower capacity HDD might not be easy to recovered, on the contrary, the higher capacity will cost cheaper if the damage degree is not so serious.

Physical Damage: Two hard drives with same capacity, model, and volume of data, but the scratched media one will cost more than that of firmware problem. The later is easier for 100% recovery, but the former should be proceeded in Clean Room for at least over 2 days due to bad sector in media, and the recovered ratio could not reach 100% as the later.

Logical Damage: Two hard drives with same capacity, model, and volume of data, the damage degree and handling process might be different if the virus infection status is different. Therefore, it is unreasonable if the recovery fee schedule is evaluated by the capacity of the hard drive.

1. The recovery fee will be charged if only few files/folders damage but most of them are regular.

2. Under serious damage condition of“Can't Detect HDD”to cause unreadable files, the recovery process will be done firstly to solve the damage problem enable to read the files. After that, almost all the files can be recovered and the recovery fee will be offered therefore as per the damage degree.

There is only one Flash Chip together with several passive components/circuits inside the Flash Memory. LINWEI , as well as the Flash Memory manufacturer, can't recover data of Physical Damage such as burning out of circuit or chip. Please check with the manufacturer first to make sure if the circuit is still workable. LINWEI used to join the testing project with Flash Memory manufacturer to successfully recover the logical damage Flash Memory which data has not been overwritten. In fact, the structure of Flash Memory is very simple for recovery on logical damage problem.

No. The recovery fee will be charged while the appointed data has been successfully recovered. That is the philosophy we insist in“technique”and“responsibility”. Clients will pay after their check and acceptance to make sure the appointed data is recovered. Therefore, the recovery procedure can protect clients from unnecessary payment before they get back the important data.

LINWEI has engaged in professional data recovery industry in Taiwan for over 20 years. We are the only data recovery company to equip with Class 100 Clean Room, necessary facilities & equipments and technique to earn remarkable reputation from clients. We surely will protect the security & confidentiality of your valued data.

LINWEI purchased its own office site in Neihu Technology Park Area in order to provide professional services toward clients. We adopts fully computerization system in managing all the operation process. Each delivered hard drive will be put on specific bar code for identification to reach zero error standard. Our company also equips with 3 sets high tech. sensitive facilities in office to strictly protect client's valued data from stolen within 24 hours per day and 7 days per week. Only few senior engineers can approach the recovered data which is put into the save box. Besides, every employee of LINWEI should sign the contract of keeping confidentiality with the company on their first day of employment to ensure the security of client's data.

We welcome your personal visit to our office or to pack the damage HDD safely to avoid further damage during pathway of special delivery. After recovery of data, we will email file list of appointed folders/files for your reference. The further check & acceptance of the appointed folders/files could be done through telephone communication then. Many customers from southern part of Taiwan, Hong Kong and Mainland China area used to proceed their data recovery request with us in the same way too.